Have you heard the expression “it’s not what happens to you, but how you respond to it?”
Recently, I had to remind myself of this quote. Why? Because it had been one of those days…
[callout]The day started like most days.[/callout]
It was the last day before we were shutting down for our annual vacation week. Our organization was buzzing with activity, when my secretary came into to my office. She had that look and I knew she had unwelcome news.
I asked her to sit down and then I asked what was wrong? She indicated several key staff members of a critical department were out of the office. Of course, I asked why? Over the next 15 minutes, she walked me through everyone’s reason for being out.
When she finished, I took a deep breath and began to rub my temples. Five members of the same department where out and the remaining department members were very upset. While the department understood the situation, they were not happy!
As I sat in my chair, I knew I had two choices. I could take charge and find a solution, or I could spend the day complaining. As the leader, I really didn’t have a choice. My job is to solve problems!
So instead of wringing my hands and complaining, my brain shifted to problem solving mode. Missing a third of the department meant we needed a creative solution. While I met with the department to listen to their concerns, I asked the department manager to brainstorm practical solutions.
During the meeting with department members, I spent my time listening. I acknowledged their frustrations and informed them we were working a solution. While they weren’t happy as they left, they did appreciate being heard.
The department manager created a win-win solution to get the minimum requirements completed. Although the day didn’t go as planned, we did end on a positive note.
The way we react to everything that happens around us determines the quality of our life. The question is not if you will face a challenge but when? Every leader faces challenges.
How do you respond to the challenges of leadership? Here are three to help you turn your leadership challenges into opportunities:
- Accept responsibility
- Leverage your resources
- Create win-win solutions
You always have choice of how you respond to situations. As the leader everyone takes their queue from you. The culture of your organization is based on your leadership; therefore, it is important to make good choices.
[shareable cite=”Dr. John C. Maxwell”]Life is 10% of what happens to me and 90% of how I react to it.”[/shareable]
How do YOU respond to the challenges of leadership?
Your friend,
Kim
Dr. Kim Moore | Your Leadership Guide | kimdmoore.com
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